Banks rethink the branch, but will it work?

... for tasks that make money, such as persuading someone who wanders in to put money into a mutual fund or refinance a mortgage. "Banks have been talking about 'branch of the future' for more than a decade," says Bob Meara, a senior banking analyst at ...

http://www.ydr.com/business/ci_23000021/banks-rethink-branch-but-will-it-work